Legal Agreement Between You and allanisart; Visitors and Registered Users
These Terms of Service (TOS) constitute a legal agreement between the user of the Services (“you”) and allanisart.com You must accept and agree to, without modification, all of the terms, conditions, restrictions and notices contained in this TOS in order to access and/or use the Services. By using the Services, you agree to be legally bound by this TOS. By purchasing any items here on allanisart.com you are agreeing to having read and understood all of the terms and conditions, policies in which we operate under.
Feel free to email us on firstname.lastname@example.org anytime at all. We aim to reply to you ASAP, your happiness is a priority to us!
We hope that you love your items from us, however, if for any reason you’re not happy with your order we offer a return policy to all customers on faulty items only. If an item is damaged or faulty on arrival, please take a photo of the item as proof of items condition then let us know asap within 48hrs. We will refund or replace your order as soon as we know more.
WHERE DO YOU SHIP FROM?
For items in our shop we partner with various makers & global creators in order to provide you the best prices, unique items & global shopping experience.
SHIPPING (IT’s FREE, ALWAYS)
We work with artists and suppliers from all over the world so delivery is dependant on if the item is in stock or not, if it needs to be made to order and where you are in the world. Items from our shop can take up to 27 days to arrive however 99% of order are delivered far quicker than this but we must let you know just in case stocks are low or supplier issues etc.
Baring in mind all our all amazing unique items are FREE SHIPPING, Always we believe our service is fantastic value for money!
Average arrival times (Although typically 99% of orders are faster)
USA- 12-27 days
UK,Canada,Australia,France,Germany,Norway,Russia,Brazil -16-27 days
Rest Of World – 16-34 days
Please be assured that we are 100% committed to making sure your item arrives with you as quickly as possible and that you are happy with it
Just remember……It’ll be so worth it! 😉
For our international customers, we usually declare lower value to avoid extra tax charges. Because our prices are very affordable, so far we have not yet had customers who need to pay extra for tax duty.
However, we still have to mention here that if the customer’s country or region charges fees like import tariff, value added tax, customs handling fees, etc, the customer will have to bear the charge(s). The fees will be collected by the Post Office or courier service provider of the customer’s country or region. In case the delivery of an order is delayed due to customs, we bear no responsibility in these circumstances. We do not issue any proof of export documents, such as proof of country of origin, or export visas.
NOTE: During the seasonal period (eg Halloween, Valentine’s Day, Christmas, Easter) there might be some delay in posting process. During this period, please allow 7 extra business days for delivery. If an item has not been delivered within the approx. day stated above plus 7 extra days; please send us an email.